Supporter Care Administration Volunteer

 Supporter Care Administration Volunteer
 

Department: Fundraising

Location:  410 Linthorpe Road,

Time Requirement:  Flexible to suit you.
1-4 days per week office based between hours of Monday and Friday, 9.00am to 5.00pm

DBS Check needed? No

Age Requirements: From 18 years old plus

Role Summary: The Role is to support the fundraising team with administrative support, such as producing thank you letters, helping with event administration.

What we need you to do:

• Manage incoming and outgoing telephone communications to ensure a high level of customer service.
• Assist with the maintenance of Constituent records.
• Taking post to Post Office, when appropriate.

• Assist with preparation for events as required.
• Keeping internal information confidential and respecting staff members.
• Communicating when not able to attend a shift.

What you need to bring to the role

• Ability to work in a team
• Good attention to detail
• Good Microsoft Office skills

What we can offer you:

• Opportunity to gain fantastic skills and experience within a supportive team.
• Volunteer induction training
• Any other training identified as appropriate to the role

What we ask of you:

Your first line of support and for any enquiries will be Supporter Care to support you in your role.

Communications:

Supporter care will regularly provide you with any information updates, training opportunities and upcoming events appropriate to your role.

You will be provided with a Teesside Hospice volunteer badge

Benefits:

• 20% discount off purchases made in our shops.
• Opportunities for training and personal development
• Reimbursement of reasonable travel expenses
• Provided lunch if you volunteer for more than 5 hours per day
• Access to discounts with other retailers and companies
• 10% discount in the Northgate Tea Rooms.

If you're friendly, reliable, and eager to contribute to our cause, we'd love to have you join our team!

Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.