Community Engagement Volunteer

 Community Engagement Volunteer

Department: Income Generation

Location:  Hybrid/Off site

Time Requirement:  Flexible to suit you (Up to 1 day per week can vary)

DBS Check needed? No

Age Requirements: From 18 years old plus

Please note for this role you will need access to your own transport and provide the appropriate driver documentation

Role Summary: We are seeking a passionate and dedicated Community Engagement Volunteer to represent our Hospice within local charity shops. This role will focus on utilising these shops as community hubs to recruit new volunteers, engage individuals in fundraising activities, and raise awareness of the vital services our Hospice offers. The ideal candidate will be a friendly, outgoing individual with a strong commitment to community engagement and support for end-of-life care.

Key Responsibilities

• Community Engagement: Visit shops regularly to foster relationships with staff and customers, creating a welcoming environment to discuss Hospice services and volunteer opportunities.
• Recruitment: Actively promote the benefits of volunteering with the Hospice, encouraging shop patrons to get involved through informational materials and personal conversations.
• Fundraising Activities: Organize and promote fundraising events and initiatives within the charity shops, motivating the community to participate and contribute.
• Awareness Raising: Share information about the services provided by the Hospice, including patient care, bereavement support, and community programs, to help demystify hospice care and encourage community support.
• Collaboration: Work closely with Hospice staff and other volunteers to ensure consistency in messaging and to coordinate joint activities or events.
• Feedback Collection: Gather feedback and insights from shop staff and customers about their perceptions of the Hospice and potential areas for improvement or further engagement.
• Reporting: Maintain records of engagement activities, volunteer sign-ups, and feedback, providing regular updates to the Hospice volunteer coordinator.

Personal qualities:

• Tact and sensitivity
• Excellent communication skills
• Self-motivated and ability to take initiative and willingness to work alongside Hospice staff, volunteers and charity shop teams
• Flexibility: Open to adapting approaches based on the unique environment of each shop and the needs of the community
• Enthusiastic and approachable
• Good knowledge of the Teesside area
• Professional approach

Training requirements:

As a Community Engagement Volunteer, you will complete the following training:

• Teesside Hospice mandatory training
• Volunteer induction training
• Any other training identified as appropriate to the role

Support and supervision:

Your first line of support and for any enquiries will be a member of the Community and Events Fundraising team to support you in your role.

Communications:

The Community and Events Fundraisier will regularly provide you with any information updates, training opportunities and upcoming events appropriate to your role.

You will be provided with a Teesside Hospice volunteer badge

Benefits:

• 20% discount off purchases made in our shops.
• Opportunities to gain fantastic skills, experience, training and personal development
• Reimbursement of reasonable travel expenses
• Provided lunch if you volunteer for more than 5 hours per day
• Access to discounts with other retailers and companies
• 10% discount in the Northgate Tea Rooms.

If you're friendly, reliable, and eager to contribute to our cause, we'd love to have you join our team!

Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.