Volunteer Bereavement Counsellor

Department: Counselling Services

Location: Teesside Hospice, 1 Northgate Road, Middlesbrough, TS5 5NW

Time Requirement: Flexible to suit you, Volunteering hours will fall within the Bereavement Counselling Service’s opening times of: Mondays 9.00am to 5.00pm, Tuesdays – Thursdays 09.00am to 7.00pm and Fridays 9.00am to 5.00pm.

DBS Check needed?: Yes

Age Requirements: 18 years old plus

Please note we are unable to offer placements at this moment in time

Role Description: We have an exciting opportunity for a suitably qualified counsellor.  They must have experience of working within bereavement services either as a volunteer or qualified counsellor to join our bereavement services and counselling team. The post holder will be responsible for working as part of the counselling team and will hold a caseload of bereaved individuals.

Key Responsibilities:

•To work as a key member of the Bereavement Service to ensure a high-quality service delivery in an ethical and professional manner in line with the agreed Standard Operating Policy.

•To be a member of the British Association of Counselling and Psychotherapy (BACP) or equivalent professional body and to be accredited with that body.

•To be an experienced counsellor able to work both short or long term with clients and including experience of working with bereavement and loss.

•To be responsible for a case load as agreed with Head of Bereavement Counselling and service requirements.

•To have experience of assessing clients for risk and suitability, recognising the need to seek support in more difficult and complex situations from Head of Bereavement Counselling and/or Supervisor.

•To work collaboratively with other members of the service, volunteers, and wider Hospice as a whole to enable best support for patients and their families.

•To liaise with external agencies and referrers as necessary in a professional manner in line with agreed confidentiality guidelines.

•To maintain appropriate records to meet professional and Hospice guidelines and standards set by statuary bodies such as the Care Quality Commission (CQC).

•To engage in regular supervision in accordance with professional requirements.

•To maintain professional competence and ensure evidence-based practice by keeping updated with in house education, current research, and development.

•To demonstrate a commitment to Continued Professional Development (CPD).

•To carry out the role in accordance with the law, Hospice and service Policies and other relevant professional guidelines.

Training requirements:

•Teesside Hospice Mandatory Training, including Safeguarding etc

•Volunteer Induction Training

Communications:

The Head of Bereavement Services or Counselling Co-Ordinator will regularly provide you with any information updates, training opportunities and upcoming events appropriate to your role.

You will be provided with a Teesside Hospice volunteer badge

Benefits:

•20% discount off purchases made in our shops.

•Opportunities for training and personal development

•Reimbursement of reasonable travel expenses

•Provided lunch if you volunteer for more than 5 hours per day

•Access to discounts with other retailers and companies

•10% discount in the Northgate Tea Rooms.

If you're friendly, reliable, and eager to contribute to our cause, we'd love to have you join our team!

If you would like to discuss this role further, please see the Person Specification or contact Tara Evans, Head of Bereavement Counselling, 01642 811063

To apply, please click on 'Apply Today' in the box opposite and complete our online application form.

Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.